If you are looking for growth or to improve overall customer satisfaction, try cutting out some services or products. Focus on what you are (or could be) truly very very good at delivering.
As a business consultant I’ve helped many businesses and organisations become more effective and achieve amazing growth by offering less. And as a business owner and lover of creating ‘new things’, I’ve certainly fallen into the trap of adding more and spreading the business too thin!
In this shortcut I outline a couple quick strategies to help you identify what you could focus on. If you are stuck, I can run inhouse or offsite facilitation workshops with your team to flush out the good ideas and growth strategies.