In celebration of Easter and all it stands for, I thought I’d explore a few teachings of Christ and how we can think of Christ as a role model in business. We all can benefit from good role models in aspects of life such as parenting, sport, faith, compassion and business. In celebration of Easter and the resurrection of Christ…enjoy…
5:14-15 You are the light that gives light to the world. A city that is built on a hill cannot be hidden. And people don’t hide a light under a bowl.
In business: be proud of what you deliver! And most importantly, don’t hide it under a bowl! Make sure you are doing all you can to be seen. Those who are hesitant to promote themselves and let themselves be seen will not flourish in business.
5:25 If your enemy is taking you to court, become friends quickly, before you go to court. Otherwise your enemy might turn you over to the judge and the judge might give you to a guard to put you in jail.
In business: this applies to literally going to court over a dispute, but could also apply to any disgruntled customer. In today’s age of social media, it is ever more important to smooth ruffled feathers quickly before bad reviews appear. Bad reviews can be equivalent to being in jail with no ability to deliver your services/product. It is very hard to reverse bad reviews whether they be online or world of mouth.
5:33 You have heard that is was said to our people long ago, ‘Don’t break your promises, but keep the promises you make to the Lord’.
In business: deliver what you say you will deliver and when you say you will deliver it. Needless to say, don’t over promise and under deliver. Better to under promise and over deliver. Be true to your word when communicating with customers on all aspects of a transaction. Show up when you say you will. Deliver the quality you promise.
5:37 Say only yes if you mean yes, and no if you mean no. If you say more than yes or no, it is from the Evil One.
In business: when dealing with customers, staff, suppliers, business associates etc, mean what you say and say what you mean. Don’t bring any wishy-washyness into the conversation otherwise you risk being frustrated if someone doesn’t deliver what you want because you were not clear. Make sure your directions to staff are super clear. Make sure your expectations are super clear. Anything else and you are inviting trouble because you are leaving it up to the other person to interpret what you mean.
5:46 If you love only the people who love you, you will get no reward. Even the tax collectors do that.
In business: yes, we have favourite customers (raving fans) but don’t be blinkered and blindly focused only on those that love you. Don’t forget there are others that could become raving fans if given the attention they deserve. The scripture reminds us that loving raving fans is easy. To succeed in business we need to be able to nurture relationships and build trust with customers that may not show us much love to start with.
6:1 Be careful! When you do good things, don’t do them in front of people to be seen by them. If you do that you have no reward from your Father in heaven.
In business: be genuine and not a show boater. People see through this, especially in social media posts. Such actions can quickly destroy your reputation.
7:1-2 Don’t judge other people, or you will be judged. You will be judged in the same way that you judge others and the amount you give to others will be given to you.
In business: do not discredit the competition when talking to customers and be mindful of what you write in social media posts. We are living in a time where reviews are common place and it is easy to judge and comment on people and businesses. Careful how you judge your staff or your boss. What goes around comes around. ‘As you sow, so shall you reap’.
7:15-16 Be careful of false prophets. They come to you looking gentle like sheep, but they are really dangerous like wolves. You will know these people by what they do. Grapes don’t come from thornbushes and figs don’t from thorny weeds.
In business: be careful of who you hire! Talk is cheap and the secret to business success is to hire the right people. Job candidates can say all the right things but it’s their actions that count so give them a short trial or real world challenge. Assess them on past actions and against your values. Be careful in agreements. People can say they agree or will do what you want. Find evidence of how they have behaved in the past. References and referrals are key.
God has chosen you and made you his holy people. He loves you. So always do these things: Show mercy to others, be kind, humble, gentle, and patient. Get along with each other, and forgive each other. If someone does wrong to you, forgive that person because the Lord forgave you. Do all these things: but most important, love each other. Love is what holds you all together in perfect unity. Let the peace that Christ gives control your thinking, because you were all called together in one body to have peace. Always be thankful.
In business: I think it is self explanatory! Remember what is most important at the end of the day. Remember to approach and deal with situations as Christ would and allow this to control your thinking. And gratitude…one of the greatest gifts we can give ourselves, our customers and the world is a sense of gratitude.
Amen. Have a great and safe Easter Sunday!